Pages

January 13, 2015

Rules for process incident investigation

The most important thing in communication is hearing what isn't said." -- Peter Drucker, Austrian-American writer and management consultant
Adapting the above to process incident investigation, I came up with this:
"The most important thing in process incident investigation is hearing what isn't said and seeing what isn't seen."
I have investigated a number of fatal accidents in the CPI and this is true in all cases!

Contribute to the surviving victims of Bhopal by buying my book "Practical Process Safety Management"

No comments:

Post a Comment